OpusClip / Offboarding

Cancellation flow with a free-month offer

Free month offer · Desktop

OpusClip — Cancellation flow with a free-month offer — step 2 — Step 2 of 5

OpusClip — Cancellation flow with a free-month offer — step 3 — Step 3 of 5

OpusClip — Cancellation flow with a free-month offer — step 4 — Step 4 of 5

OpusClip — Cancellation flow with a free-month offer — step 5 — Step 5 of 5

Product capture

About this pattern

User-supplied desktop captures. Capture date and region were not supplied.

1. Subscription settings: the active Starter plan has a Cancel subscription entry point.
2. Exit survey: the cancellation modal asks for a reason and provides an Other text field.
3. Feature-loss reminder: the flow describes changes to project expiry, watermarks, and access to the virality score after moving to the free plan.
4. Retention offer: one free month, with Claim my free month and Cancel anyway options.
5. Offer accepted: Welcome back confirms the subscription is active and the next month is free. This is an accepted retention offer, not a completed cancellation.

The offer is documented for this captured account and is not guaranteed for other accounts.

Platform: Desktop
Pattern: Free month offer
Captured: Not supplied
Capture context: Starter plan · Monthly billing · Region not supplied